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Cultural differences are differences in the way of looking at and interpreting the same things, situations, symbols, relationships, messages, etc. In business practice, it comes down to the fact that we interpret the employee-employer relationship differently, we consider different things to be acceptable or unacceptable, we judge people differently and what we expect from a […]
Everyone in the Empatyzer team had experience working in small, local, medium-sized (European) and global organizations. We worked as specialists, leaders, managers and heads of companies. Our main responsibility at some point was working with people. This taught us that people really are different. They are divided not only by character differences, but also by […]
The price of incivility in the workplace is invisible because emotions are very difficult to put into tables in a spreadsheet – the only fully understandable language of business. However, this does not change the fact that the problem exists. Research shows that incivility in the workplace has been on the rise for decades. In […]
We don’t either! We’re not really born to be empathetic. We just want to communicate well without much effort. So as to avoid unnecessary mishaps and pursue the goals we set for ourselves. Figuring out who is who and how to address them is an extremely interesting task, but so energy-intensive that we have to […]
Personality is a set of characteristics that distinguishes one person from another. It describes the way we feel our thoughts and feelings. It should be essentially unchanged throughout our lives, regardless of our experience, age and knowledge. Personality allows us to understand many behaviors and preferences, including preferred communication styles. The study of personality traits […]
It’s definitely not easy. Cultural differences don’t change just because someone was born on one side of a country’s border or another. Cultural differences also exist within countries. In addition, each of us modifies these differences by acquiring life and professional experiences. As a result, it is difficult to talk about a typical German, Swede, […]
Among those who did not experience empathetic behavior at work – from their colleagues or a leader – only 32% declared commitment. In any situation, we are first and foremost human beings. Of course, we can perfect our talents such as reliability and conscientiousness, and then, even in an environment that is not friendly to […]
Some people are cordial, sincere and straightforward. For others, this approach is simple naivety and exposes them to problems. With the former, you can quickly move to action, and with the latter you won’t be able to accomplish anything without a long contract and tedious negotiations. Both approaches have their pros and cons. The point […]
The terms pity, compassion, and empathy are sometimes used interchangeably. They all represent positive, altruistic qualities, but they do not refer to exactly the same experience. Pity only means that you are sorry. You don’t do anything about it. Next comes sympathy: you understand how someone feels. Empathy is the full sense of feeling what […]
Yes – and without this tool we will not achieve any business goal. It’s a paradox. The ability to communicate with another person about the realities of the workplace and business relationships is a key element of success, but it is not success in and of itself. There is only one conclusion: we need something […]
Have you ever received emails with so much detail that you bounced off the wall of text with a bang, only to immediately hit the pile of attachments painfully? Or maybe, on the contrary, your blood pressure was raised by an e-mail with only half a sentence? Different people have different needs. Want to piss […]
In The Theory of Evil, Simon Baron-Cohen makes a well-founded thesis that empathy is the only source of kindness, patience, and understanding, while a lack of it is the main source of evil in the broader sense. A lack of empathy makes interpersonal relationships cold, difficult, harsh, and sometimes very dangerous. People who have very […]
Conflicts and misunderstandings are a constant element of interpersonal relationships – both at work and in private relationships. However, while in private relationships the relationship is the goal, in our professional life the goal is something else, and the relationship is just one of several tools that we must use. Especially at work, under the […]
Your Homeland is where people understand your jokes Miljenko Jergović The way coworkers joke and what they find funny can determine the productivity of a team, and the financial results of the entire organization. Why is a sense of humor important? Teams that laugh are twice as likely to solve their tasks creatively (Mc Kinsey, […]
From an organizational point of view, any such meeting is a waste of time and evidence of poor organization. However, whether a meeting is relevant for a particular person or not largely depends on that person’s perception. Some people take too narrow a view and only look at the details, and if those details don’t […]
Different people express their needs, ideas and opinions in different ways. A communication style is a bit like a “communication protocol”. If you choose the wrong one for your targeted recipient, the message may not be decoded or it will be decoded incorrectly. Some say everything directly, others communicate in such a way that you […]
This is nothing unusual. People are different, and thus they look at reality differently, and they feel and react in different ways. Some people get really worried and are sometimes provoked to do things that people with a different nature wouldn’t do. The problem is that the whole team starts to believe that something is […]
All it takes is one complaining employee for the mood and effectiveness of others to deteriorate (Psychology Today, 2017). That’s why it’s so important for every leader to be effective in the communication process, which will allow for the relief of tensions caused by complaining in the team. Where does complaining come from? Satisfying the […]
Small talk either drives people crazy or, on the contrary, makes them happy. Some people have a need to build relationships and create a good atmosphere, while others want dry facts to be used for cold analysis. Or they like relationships, but they need time to build them, and such shortcuts only stress them out. […]
Empathy isn’t that hard. We have it encoded deep within our human operating system. It’s enough not to drown out this skill and then develop it. Small gestures, appropriate words and behavior can improve the situation in a team significantly. Along with that, creativity, commitment, readiness to sacrifice, willingness to stay with the company for […]
Since Covid took over the role of CTO in companies and quickly implemented digital transformation without being asked, we are all suddenly talking to each other online. Video meetings have become the perfect and commonplace equivalent to face-to-face meetings. We haven’t actually met, and probably never will meet, many of the people we talk to […]
Nearly 92% of success in communication is emotions. If we exclude body language from this, then the intonation of the voice and words remain – as during a telephone or online voice conversation. If we subtract the intonation, words and emoticons remain – just as they do during chat conversations. The band in which we […]
Microaggressions are not only about biting comments and obscene jokes. They are also improperly constructed compliments that can cost your company a lot. What is a microaggression? Verbal messages can affect employees in two ways: motivate them to develop or lower their self-esteem. Undermining the competence and value of an employee can happen when inappropriate […]
The art of feedback and communicating difficult decisions will never be easy. Some people will better accept information given directly, without beating around the bush and without explanation, and others will expect you to get involved, calm them down and soften their reaction. This is due to different levels of sensitivity to stimuli, as well […]
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empatyzer
Empatyzer. sp. z o.o.
Warszawska 6 / 32, 
15-063 Białystok, Polska
NIP: 9662180081
e-mail: em@empatyzer.com
tel.: +48 668 898 711
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The first professional system to teach good communication in teams and entire organizations when and where they need it
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