empatyzer

Communicate on the Same Wavelength

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Something like a how-to user guide for each individual? We dreamed about it too – every time we found ourselves on a different wavelength than someone else. However, we understood that such a guide would have to be created specifically for a specific two person pair and wouldn’t be universal. With this level of personalization, […]
Since business stopped being local and became global, cross-cultural problems are much more difficult to overcome than, for example, language barriers. Although initially they are less visible, it soon turns out that their impact on everyday functioning is huge. While language conveys information, culture carries language like the ocean carries a boat. It is sometimes […]
Chat is becoming an increasingly popular communication channel in business. Tech companies that adapt solutions such as Slack or Discord are at the forefront here in particular. Other industries are dominated by more business-related communication platforms such as Teams. Em can provide advice across all of these channels, making sure good conversations can continue across […]
The war for talent roars on. According to Glassdoor, recruiting one specialist translates to 250 applicants, 5 interviews and 1 candidate. The entire recruitment process can be very expensive, because according to the National Association of Colleges and Employers, the average cost in a company of up to 500 people is $7,645. Resignation from a […]
We all know the situation. However, we also know that where there’s a will, there’s a way, even when there are conflicting interests. The key to solving such an impasse is skillful communication with the other person. This is not about manipulation – quite the opposite. It’s about speaking the other person’s language. When you […]
IDEA is an acronym for inclusion, diversity, equity, access. It is a concept that supports diversity and prevents disadvantages that exclude people from a community. Inclusion means that any person or group should be respected and made to feel welcome. Diversity includes all the differences between people, including the various characteristics that distinguish one person […]
16% of managers prefer email interactions because they feel uncomfortable communicating face-to-face. 30% of medium-sized companies primarily use email to communicate. Taking this into account, the ability to communicate properly in this channel is crucial. That’s why Em gives you tips about how to better communicate with others in Outlook and Gmail.
The gap between what company bosses (92%) declare about empathy and what employees feel (72%) is wide. The bosses are similarly optimistic when assessing their company’s relations with customers. Apparently, positive thinking is needed to function in a highly demanding and changing environment. Whatever the reasons, it is important to remember that the view from […]
“I really don’t have time to discuss the obvious anymore. This task must simply be completed. I will keep pressuring you until it’s done – if not by pleading, shouting or blackmail, I’ll find another way. If not, I’ll be incredibly disappointed and that will also have consequences.” Do you know such people? Bosses of […]
I&D stands for inclusion and diversity. Diversity prevents disadvantages that exclude people from a community. Inclusion means that any person or group should be respected and made to feel welcome. Implementation of I&D is a complex process that is based on leadership. According to ABSL, a contemporary leader must be empathetic, open and transparent in […]
IDEA stands for inclusion, diversity, equity and access. Em helps build a culture based on these values ​​by helping people understand each other.
All bosses want committed teams that will rise to the occasion when additional commitment is required. However, commitment does not come from nothing. This is yield. In order to collect it, you must first prepare the ground, then sow it and, most importantly, provide the right conditions for its growth. Be caring, show understanding, adapt […]
Masters of one-liners will surely appreciate this. Not only them. However, building concise and succinct messages isn’t easy. Boiling down a lot of content into what’s most important, while maintaining sense and meaning – this is a task for a real master chef of a language kitchen. With this said, it’s worth understanding that some […]
As humans, we attribute human characteristics to robots. We add, as it were, features that we think are correlated. So, if a robot “smiles,” we attribute emotions to it, even though we know that a robot cannot feel emotions. The release of automatism in us in the form of a reaction, e.g. to a smile, […]
Em supports the idea of ​​accessibility by helping people communicate. This makes it easier to build bridges between employees.
Psychological and psychiatric problems are being reported more and more often, especially since the changes caused by the pandemic. Research shows that a good hedge against these problems is simple human kindness. This kindness can be expressed on many different levels: organizational, process, and on those that simply make us feel comfortable talking to someone […]
Some people have the extraordinary ability to weave relationships from thousands of seemingly insignificant threads that together form an inseparable bond, while others twist together thick solid ropes for the same purpose. The effect and the goal are similar. Only the style is different. Differences in communication styles and preferences are not easy to diagnose […]
Robots and programs can behave empathetically, recognizing emotions and responding to them automatically. As humans, we are also influenced by automatisms. We react to what the robot does and ascribe certain human characteristics to it – we anthropomorphize it. Experience has shown that if a robot shaped like a small dinosaur (Pleo) is held by […]
Em gives everyone a chance to be understood, and thus treated equally due to the manner of communication, talents and expectations. In this way, she helps to build a culture based on equality.
It is easier for us to operate in a friendly environment and we all know this from our own experience. We may wonder if research was needed to confirm this. But it’s good to know exactly what you know, as well as to know what you don’t know yet. Especially since our own intuition can […]
Longer pauses during a conversation may cause surprise and anxiety in some people. After all, such silences aren’t normal – something disturbing is going on here. On the other hand, it’s just a pause, a moment of silence to think. It’s not because one thinks too slowly, but because one thinks deeply and wants to […]
While empathy is the ability to identify and empathize with another person’s emotions, in the case of a narcissist, the ability to recognize emotions may still exist, but there is no stage of empathizing with the other person; therefore knowledge about emotions is not a strong driver for behavioral changes. It’s a myth that narcissistic […]
Diversity includes all the many differences between people and relates to any characteristics that distinguish one person or group from others. This includes personality traits and cultural differences. Em helps to implement a diversity policy in the company – every day, all year round, in every online conversation.
Inclusivity and preventing exclusion are beautiful slogans that every mature organization tries to implement. Declarations in promotional materials and internal regulations are a good start, but they are still only declarations. Implementation is different. A good illustration is the saying “they say one thing but do another” – and this is sometimes despite sincere intentions. […]
empatyzer
Empatyzer. sp. z o.o.
Warszawska 6 / 32, 
15-063 Białystok, Polska
NIP: 9662180081
e-mail: em@empatyzer.com
tel.: +48 668 898 711
© 2023 - Empatyzer
The first professional system to teach good communication in teams and entire organizations when and where they need it
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