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Speaking with users using a clear and understandable structure is one of the most desirable communication skills for a reason. It is not common and causes difficulty for many people. Wanting others to conform to the way you speak (because it’s cool and is yours) is as common as it is unreasonable. We are diverse […]
The “Nature of Human Behavior” monthly conducted research in which the authors found that by examining the number of messages exchanged between people, the transition to remote work for all employees resulted in communication network silos. In short: we talk more within our team than between teams. This negatively affects the company’s organizational culture and […]
Inclusion into a community requires not only appropriate procedures, but also building understanding and mutual respect. Em supports this idea by building awareness and providing tools so that we can better understand other people in the workplace and in educational institutions.
As if the statistics on poor workplace relationships and their consequences weren’t worrying enough, the pandemic has added additional problems to the mix. The percentage of people who have experienced a deterioration in their mental health is 42%. 67% of respondents experience increased stress, and 54% are emotionally exhausted. How can we build efficient teams […]
Sometimes it happens that both cultural and personality differences highlight differences between people at the same time. It seems that calling someone by their first name or using “Sir/Ma’am” is one of these types of behavior. The paradox of the situation is that both parties want the same thing. They want to achieve their goals […]
Assertiveness is in Costa and McCrae’s big five sub-dimension of extroversion. People with high scores on this scale are dominant, effective, direct, and often take the initiative to lead a group.
Most of us, even those in long-term relationships, always feel like there’s only one way to understand certain information. Especially in a professional situation, where everything has a clear business context, and relationships are shallower, more accidental, sometimes one-off. Meanwhile, it may be very important for the quality of communication in such cases to remind […]
Recalling an unpleasant situation triggers reactions in the body similar to those that took place during the situation itself. Meeting the person who caused the negative experience can trigger the same emotions. No wonder we avoid people we don’t like. However, one can get the impression that the workplace is treated as a different dimension […]
Shortening the proverbial communication distance is a symptom of great sympathy for people and a sign of a lot of trust. However, not everyone wants to build relationships so freely. For many, it is a risky and slow process, but it results in quite lasting and deep relationships. For such a person, there is no […]
The tendency towards order is in Costa and McCrae’s big five sub-dimension of conscientiousness. People who score high on the tendency towards order sub-dimension are well organized. They like to live according to routines and schedules. They keep lists and make plans. They avoid distraction and clutter.
Reminding yourself that in a particular situation it’s better to control your explosiveness helps to keep your reactions under control. How does Em help us with this? In some relationships, she gives out advice that reduces the risk of misbehavior by one or both parties.
It is sometimes said that someone experiences this or that negative event. They take the time and energy to work through the problem in their own way. Apart from the purely physical and psychological repercussions of this stress, such as elevated cortisol or depression, the immediate effect is reduced productivity and the need to spend […]
This can cause quite a surprise, but using your sense of humor is not always advisable. Especially if you’re having a substantive conversation with a person focused around data, facts and you’re trying to organize everything precisely. It is said that a sense of humor helps to detect inconsistencies in ways of thinking, so it […]
Altruism is in Costa and McCrae’s big five sub-dimension of agreeableness. People with high scores in the altruism sub-dimension are considerate to others, generous and they are willing to help other people.
You have to know what it means, that’s for sure. But you also need to be aware that with some people you need to pay extra attention to listening and taking longer pauses. These people need time to think before they can express themselves. Em knows what those moments are and which people to talk […]
Where did such a research observation come from, since we remember from professional experience that aggressive and insensitive people quite often reach the top? Well, it seems that this happened in spite of the incivility, not because of it. Reaching the top is one thing, but staying there is another. Without support, it will not […]
People are interested in what they are interested in and there’s nothing wrong with that. But not necessarily all the topics you propose are interesting for others. The fact that they don’t say so is due to their psychological constitution, not necessarily their needs. They simply don’t have the determination and skill to cut through […]
Imagination is in Costa and McCrae’s big five sub-dimension of openness. People who score high in this sub-dimension have a very vivid imagination and often fantasize. This is one of their ways to enrich their lives. It also makes them very creative.
Some expect that the idea will be presented to them in the form of large blocks visible from a bird’s eye view, that the general mechanics will be shown, and that the details will be added by themselves. Others want the opposite – the minute details from which they will build a high-resolution complete picture. […]
Sometimes it takes really little to change the perception of a given person, and thus the level of trust in them, readiness to help them, etc. Saying thanks and flashing a smile really make a difference. No wonder they have long entered the canon of managerial behavior and interpersonal team relationships. Unfortunately, they have become […]
To quote the classic Polish film Rejs: “At every meeting you have the same situation – someone has to start first.” It’s all but certain that around 40% of people will be happy to wait for such a person and will not dare to break the prevailing silence. They may not be second or third […]
Sociability is in Costa and McCrae’s big five sub-dimension describing extroversion. People who achieve high scores in sociability feel great among people, they are happy to be with them, they prefer events where there are a lot of people coming together.
If you pay attention to small details, the passing of a car on the road can seem like total chaos. Leaves are blowing all around, sand and dust are rising, the car makes a loud noise and there’s air movement. When you watch with a little less attention to detail, you see a car going […]
How we are judged depends 90% on how competent and friendly we appear to be. This is where the question of whether people will trust us or not comes into play. However, in the social belief, there are few people who are both nice and competent at the same time. We most often judge nice […]
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e-mail: em@empatyzer.com
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The first professional system to teach good communication in teams and entire organizations when and where they need it
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