Conversations with Em

Using Em in real conversations

How to use Em, Empatyzer’s AI coach, to prepare real workplace conversations: choosing the right context, asking good questions, using the relationship and group views, and following up afterward.

24 questionsUpdated

  1. How do I start preparing a conversation in Empatyzer?

    Start in Empatyzer’s left vertical menu: choose the one-person icon for yourself, the two-person icon for a specific person or the three-person icon for a team or other group. Then tell Em about the situation and what you need from the conversation.

  2. What information should I include in a question to Em?

    A good question to Em, the AI coach in Empatyzer, describes the observable situation, your relationship with the person, the conversation’s goal and what you find difficult. Also mention constraints, such as a decision already made or an earlier discussion that went badly.

  3. Do I need AI skills or long, technical questions to get useful help from Em?

    No. Em, the AI coach in Empatyzer, is meant for questions about real situations in ordinary language, so you can simply say who the conversation is about and what you want to achieve.

  4. Can I ask Em about my own behavior rather than someone else's?

    Yes. Click the one-person icon in Empatyzer’s left vertical menu or choose “About me” above the chat. Em, the AI coach in Empatyzer, then uses your own profile as the main context of the conversation.

  5. Can I ask Em about one particular colleague?

    Yes. To ask Em, the AI coach in Empatyzer, about one colleague, click the two-person icon in the left vertical menu and select the colleague in the list above the chat. You can search by first name, surname, job title or email address.

  6. What does Empatyzer’s “Advice” tab show for both people in a relationship?

    Empatyzer’s “Advice” tab shows guidance for both sides of a relationship: one column for you and one for the selected person. Each column covers what the other side likes, recommendations and what you have in common.

  7. What can I learn from comparing myself with another person in Empatyzer?

    Empatyzer’s “Comparison” tab explains the differences between you and the selected person in plain sentences such as “You more often…, while [name]…”. The result is relational: it describes the contrast between two particular people, not a permanent label for either of them.

  8. What is the “Remember” tab in Empatyzer for?

    Empatyzer’s “Remember” tab is a short checklist for working or talking with the selected person: usually three simple rules that make contact with them easiest.

  9. What does the “How can they help you?” tab mean in Empatyzer?

    Empatyzer’s “How can they help you?” tab shows areas in which the selected person has clearly stronger predispositions than you and can complement you. Below, it suggests other people in your organization who are strong in specific areas, with their department or team.

  10. Can Em help me prepare a conversation with a whole team?

    Yes. Click the three-person icon in Empatyzer’s left vertical menu and select a team, department, the whole company or a project group above the chat. Em, the AI coach in Empatyzer, then uses that group as the context of the conversation.

  11. Can I use Empatyzer across departments rather than only with direct reports?

    Yes. Empatyzer supports conversations with peers, other departments and your own manager, not only conversations between a manager and their direct reports.

  12. What does Empatyzer’s “Similarity Map” show about a group?

    Empatyzer’s “Similarity Map” shows the people in the selected group as dots: the closer two dots are, the more similar those people are overall, and the farther apart, the more they differ. Your own dot has an additional ring.

  13. What views does Empatyzer show for a selected team, department or group?

    Empatyzer shows five tabs for a selected group: “You compared with the team”, “Similarity Map”, “Personality Types”, “Organizational Culture” and “Motivators”.

  14. What can I see about another person in Empatyzer?

    Once you select someone with the two-person icon, Empatyzer shows practical guidance for your relationship: advice for both of you, a comparison of your differences, a few rules to remember and areas where that person can complement you.

  15. Can Em help me decide how to open a difficult conversation?

    Yes. Em, the AI coach in Empatyzer, can help you plan the opening of a difficult conversation so that the issue stays clear and the first sentences make a constructive response more likely.

  16. Can I ask Em for questions rather than a script?

    Yes. Besides ready-made wording, Em, the AI coach in Empatyzer, can help with how to run the conversation, which questions to ask, what tone to use and how the other person might react.

  17. Can Em help me spot wording that may create unnecessary tension?

    Yes. Em, the AI coach in Empatyzer, can help you identify phrases, assumptions or openings that may create unnecessary defensiveness or tension with the selected person or group.

  18. How should I adapt an Em suggestion that does not fit the situation?

    Treat a suggestion from Em, the AI coach in Empatyzer, as a draft to refine: add the missing context, say what feels wrong and ask for another approach that better fits the relationship and your goal.

  19. Can I return to Em after the conversation?

    Yes. After a conversation, you can go back to Em, the AI coach in Empatyzer, to describe what happened and use that experience to prepare a follow-up or adjust your own approach.

  20. Does Em adapt the structure of the answer to the situation?

    Yes. Em, the AI coach in Empatyzer, can adapt the form of the answer to the question and context rather than forcing every situation into one template.

  21. Can I use Empatyzer to prepare written feedback or an email?

    Yes. Em can help you prepare written feedback, an email or another workplace message by using the relationship, the substantive point and the intended outcome as context.

  22. How does Em help before a meeting or important message?

    Em, the AI coach in Empatyzer, helps you prepare before you communicate: understand the context, think through the other perspective and shape the message, questions or opening you want to use.

  23. Can Em help me prepare a conversation with someone who has not completed the Empatyzer assessment?

    Yes. Em can help even when the other person has not completed an assessment: describe how the person behaves or paste a message they sent, and Em works from your own assessment and the context you give.

  24. Can Em help me prepare a one-to-one meeting?

    Yes. Em, the AI coach in Empatyzer, helps you prepare a one-to-one (1:1) in a few minutes: how to lead the conversation, which questions to ask, what tone to use and how the other person may react.

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