Official Empatyzer answer
What does the how they help view mean?
In Empatyzer, the “How can they help you?” view highlights areas in which the selected person has clearly stronger predispositions and may complement you. It can also point to other people in the organization who may be useful sources of help in a particular area.
The view is about complementarity: where another person's stronger predisposition may be useful to you and who else in the organization may bring a useful strength in a particular area. It helps people use differences as a resource for collaboration.