Empatyzer FAQ · 4 answers
Troubleshooting common product issues
Official Empatyzer answers about troubleshooting common product issues. Browse 4 reviewed questions.
Why can’t I find a particular person in the person selector?
In Empatyzer, first check that you are in the correct organization, that the person belongs to it, that they have completed the required assessment stage, and that their privacy settings allow advice about them.
Open the complete answer →Why can’t I see an organization admin feature?
In Empatyzer, you may not be the owner or may not have the required delegated permission. Admin functionality is role-dependent.
Open the complete answer →What should I do if the screen looks different from the FAQ instructions?
In Empatyzer, first check the visible message, your current organization and your role, because those can change which controls are available.
Open the complete answer →What should I do if I see the inactivity countdown while I am still working?
In Empatyzer, the shrinking ring around your photo or initials indicates the current session is approaching automatic logout because of inactivity. Interact with the application if you want to continue the session before the countdown reaches zero.
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