Different people express their needs, ideas and opinions in different ways. A communication style is a bit like a “communication protocol”. If you choose the wrong one for your targeted recipient, the message may not be decoded or it will be decoded incorrectly.
Some say everything directly, others communicate in such a way that you can read between the lines. Some people use language like a sword and are aggressive in their communication. Some do it in an extremely structured and precise manner, while others paint general pictures with words. Some speak softly, others speak loudly. Some people want quick decisions, others make them slowly. They dominate the discussion or stand aside.
So many opportunities for misunderstanding, right? Therefore, any tool that will allow you to build a bridge between different styles of communication is valuable.
