I’m an extrovert. All my life I thought I could communicate. Now, in retrospect, I see that I’m a good talker, but can I actually communicate? I already have my doubts. To be honest, I often have no idea what someone’s communication preferences are. What should and shouldn’t I say? And when I do say something, should I put it in points in Excel or describe it metaphorically?

Someone was offended when I began our conversation with “hello”. Someone else wanted to go through the whole tribal ritual of getting to know each other, which takes ages and is a waste of time in my opinion. Some people are not trusting by nature but there is no need to be angry with them. Yet another person will tell you a brutally honest story about their divorce, show you pictures of their dog and kids, and talk openly about family relationships, but that doesn’t necessarily mean that he likes you. That’s why I’d prefer clear instructions. Simple, straight-forward tips. That would help a lot in all sorts of conversations.