More than 74% of American companies use a permanent hybrid work model or intend to implement it. This trend is on the rise regardless of location when it comes to desk jobs, which globally account for 20% of employees.
In this new reality, online communication dominates, where one can no longer (or to a much lesser extent) rely on tone of voice, facial expressions and body language to effectively communicate. All this affects the level of empathy.
Em is a solution that fully meets the needs of the modern workplace – distributed, multicultural, multidisciplinary and connected to the Internet.
