empatyzer

Communicate on the Same Wavelength

Login
Privacy policy

PRIVACY POLICY FOR USERS OF THE EMPATYZER.COM WEBSITE

 

Who we are and how to contact us

The administrator of your personal data collected via the website www.empatyzer.com (hereinafter: “Service”) is EMPATYZER LIMITED LIABILITY COMPANY KRS 0001048777, NIP 9662180081, REGON 525921140

(hereinafter: “Administrator”).

For all matters related to personal data protection, you can contact the Administrator via email: em@empatyzer.com

How and why we process your personal data

We process your data in connection with your browsing of the Service (as an unlogged user).

CONTACT WITH THE ADMINISTRATOR

By contacting us, you may provide your personal data, including information contained in the content of correspondence or provided during a phone call.

The legal basis for processing the data you provide when contacting us is Article 6(1)(f) of the European Parliament and Council Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons concerning the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (hereinafter: “GDPR”), (i.e., “processing is necessary for the purposes of the legitimate interests pursued by the administrator or a third party”). The legitimate interest is to provide answers to the questions asked, including those regarding the Service and the Administrator’s activities.

OPERATIONAL DATA

We may process data of unlogged users of the Service (individuals visiting the Service) characterizing the manner in which they use our Service (these are so-called operational data, mostly anonymous). This processing includes automatic reading of a unique identifier identifying the telecommunication terminal or information system used, as well as the date and time of the server, technical parameters of the software and device used (e.g., whether you are browsing our site on a laptop or mobile phone), as well as the location from which you are connecting to our server. This information may be used for marketing purposes, market research, and improving the functioning of the Service. Data stored in server logs are not associated with specific individuals using the Service. Server logs serve only as auxiliary material for administering the Service.

The legal basis for the processing of operational data is Article 6(1)(f) GDPR (i.e., “processing is necessary for the purposes of the legitimate interests pursued by the administrator or a third party”). The legitimate interest is enabling error diagnostics in the Service and improving its quality.

MARKETING OF THE ADMINISTRATOR’S OWN SERVICES

With your separate consent, we may process your personal data for marketing purposes, including sending you commercial, promotional, advertising, or marketing information.

The legal basis for processing your personal data for these purposes is generally Article 6(1)(a) GDPR (i.e., “the person whose data are processed has consented to the processing of their personal data for one or more specific purposes”). You may withdraw your consent at any time – without affecting the lawfulness of processing based on consent before its withdrawal.

In some cases, the legal basis for processing your personal data for direct marketing purposes may be the legitimate interest of the administrator (Article 6(1)(f) GDPR – i.e., “processing is necessary for the purposes of the legitimate interests pursued by the administrator”), in line with Recital 47 of the GDPR, which states: “Processing for direct marketing purposes can be considered as carried out in the legitimate interest”). According to Recital 47, such legitimate interest can exist when there is a significant and appropriate connection between the data subject and the administrator. However, remember that you always have the right to object at any time and free of charge to such processing, including profiling, if it is related to direct marketing. After filing an objection, the Administrator can no longer process your data for such purposes.

CLAIM HANDLING

The content of the correspondence with you may be archived. You have the right to request the history of the correspondence you have had with us (if it was archived) and also to request its deletion unless the archiving is justified by our legitimate interests.

The legal basis for processing your personal data after the contact with us has ended is our legitimate interest in the need to ensure the ability to demonstrate certain facts in the future. Therefore, we may process your personal data for the purpose of establishing, pursuing, or defending against claims based on Article 6(1)(f) GDPR (i.e., “processing is necessary for the purposes of the legitimate interests pursued by the administrator or a third party).

COOKIES

Like almost all other websites, we use cookies. Cookies are small text files stored on your end device (e.g., computer, tablet, smartphone), which can be read by our information system. You can read more about cookies here: https://pl.wikipedia.org/wiki/HTTP_cookie or: https://www.allaboutcookies.org/ 

Cookies allow us to:

  1. ensure the proper functioning of the website,
  2. improve the speed and security of using the website,
  3. use analytical tools,
  4. use marketing and remarketing tools.

We use cookies based on your consent, except in situations where cookies are necessary for the proper delivery of services to you electronically.

In the cases outlined in points 1, 2, and 3, information contained in cookies is processed based on Article 6(1)(f) GDPR (processing is necessary for the purposes of the legitimate interests pursued by the administrator or a third party). The legitimate interest is to ensure the proper functioning of the Service, as well as to monitor and analyze traffic and maintain visit statistics.

In the situation described in point 4 (when processing your personal data for marketing purposes, i.e., for advertising, market research, and your behaviors and preferences, with the results of these studies intended to improve the quality of our services), information contained in cookies is processed based on Article 6(1)(a) GDPR (the person whose data are processed has consented to the processing of their personal data for one or more specific purposes), in accordance with Article 18(4) of the Electronic Services Act of July 18, 2002.

We use cookies based on your consent, except in situations where cookies are necessary for the proper delivery of services to you electronically.

During your first visit to the Service, a notification will be displayed to you regarding the use of cookies. Accepting this notification means that you consent to the use of cookies as described in this privacy policy for all the purposes outlined above. You can withdraw your consent at any time (without affecting the legality of processing carried out before the withdrawal of consent) by deleting cookies and changing the cookie settings in your browser.

Importantly, you do not have to provide us with information contained in cookies. You can prevent this by deleting cookies and changing cookie settings in your browser. Refusing cookies typically applies only to the specific browser – this means the same actions will need to be taken for any other browser used by you on the same or different device.

You can also use tools that allow for collective management of cookie settings and browser plugins that enable control over cookies. Web browsers also offer the option to use “incognito mode,” which allows you to visit websites without saving information about the websites visited and files downloaded in the browser history. Cookies created in incognito mode are generally deleted once all windows of this mode are closed.

However, remember that disabling cookies may cause difficulties in using the Service, as well as many other websites that use cookies.

The Service contains links to the aforementioned social media portals, through which you can quickly reach our pages on those platforms. These are called social media plugins, which are activated only after being clicked, when your browser connects to the specific portal. At that point, information, including your personal data, is transferred to that portal. If you click the plugin while being logged into that portal, information about visiting our Service may be transferred via your account and recorded on your profile at the social media platform.

When displaying a page with such a plugin, your browser establishes a direct connection to the social media servers. The content of the plugin is transmitted by the service provider directly to your browser and integrated with the page. Through this integration, the service provider receives information that your browser has displayed our page, even if you do not have a profile at the provider or are not logged in at that time. Such information (often including your IP address) may be transmitted by your browser directly to the service provider’s server and stored there. If you are logged into one of the social media platforms, the service provider can directly link the visit to our Service with your profile on the platform. If you do not want social media platforms to collect data about you through our Service, you should log out before visiting our Service. You can also completely prevent plugins from loading on the page by using appropriate browser extensions.

What personal data we process

We may process the following categories of information about you:

  1. data of individuals contacting the Administrator:
  • first name and last name,
  • phone number,
  • email address,
  • other information that may be included in the message content or attached documents, or provided during a phone call.
  1. operational data concerning unlogged users of the Service (individuals browsing the Service):
  • device’s IP address,
  • server date and time,
  • location of the end device from which the user connects to the Service,
  • technical parameters of the device and software used by the user,
  • data about the source from which the user arrived at the Service,
  • geographical location (country),
  • preferred language (device interface language),
  • mouse actions (movements, locations, clicks) and keystrokes,
  • URL referral code and its domain,
  • device screen resolution,
  • online identifiers, internet protocol addresses, and device identifiers.

Who we disclose your data to

In our operations, we use the support of specialized external entities that may or must have access to some of your data – these include entities providing IT, accounting, legal, hosting, email system, analytics, marketing and remarketing tools, social media plugin providers, and our trusted partners and collaborators. Data of unlogged users of the Service may also be disclosed to external entities providing us with services related to cookies.

The data of unlogged users of the Service and individuals contacting us are processed in an IT system, partly in the so-called public cloud computing provided by third parties.

Those authorized by law may also have access to information related to your use of the Service (e.g., state administration bodies in case of such a request).

Some of the operations described above involve transferring your personal data to so-called third countries (outside the European Economic Area), where GDPR does not apply. However, this always takes place based on legal instruments provided by GDPR, ensuring adequate protection of your rights and freedoms.

In the case of transferring personal data to a third country under GDPR, when the European Commission has not issued a decision on adequate protection of personal data for those countries (according to Article 45 GDPR), we take appropriate corrective measures to ensure the proper level of protection when transferring data. These include, among others, standard contractual clauses of the European Union or binding internal data protection regulations. In cases where this is not possible, data transfer is based on the exceptions described in Article 49 GDPR, particularly with explicit consent or the necessity of data transfer to fulfill contractual conditions or actions preceding a contract. Therefore, the legal basis for data transfer to third countries is – unless stated otherwise – the consent referred to in Article 6(1)(a) GDPR in connection with Article 49(1)(a) GDPR. At the same time, we inform you that in the case of sending data to a third country for which no decision has been made regarding adequate personal data protection or appropriate guarantees, there is a possibility and risk that authorities in the third country (e.g., intelligence services) may access the data for collection and analysis and that the enforcement of rights of data subjects cannot be guaranteed.

How long we will process your personal data

Your personal data will be processed as long as you use the Service, and in justified cases, also later for a period necessary for the expiration of claims determined by applicable regulations.

Personal data provided through the communication channels you choose will be stored no longer than necessary to provide a response, and after that, may only be stored in justified cases for a period necessary to expire claims as determined by applicable regulations.

Processing of your personal data contained in cookies lasts until the possibility of using them is disabled. You can do this by deleting cookies and changing the cookie settings in your browser.

Processing of your personal data based on consent as the legal basis lasts until the consent is withdrawn.

How we enable you to exercise your rights

We make every effort to ensure that you are satisfied with our cooperation. However, remember that you have many rights that allow you to influence the way we process your personal data, and in some cases, stop such processing. These rights are:

 Personal Data Access Right (regulated in Article 15 of GDPR)

Article 15

Right of access of the data subject

  1. The data subject has the right to obtain from the administrator confirmation as to whether personal data concerning them are being processed, and if so, they have the right to access those data and the following information:
  2. a) the purposes of the processing;
  3. b) the categories of personal data concerned;
  4. c) information on recipients or categories of recipients to whom the personal data have been or will be disclosed, especially regarding recipients in third countries or international organizations;
  5. d) the planned storage period for personal data, and where this is not possible, the criteria used to determine that period;
  6. e) information about the right to request rectification, erasure, or restriction of processing of personal data concerning the data subject, and the right to object to such processing;
  7. f) information about the right to lodge a complaint with a supervisory authority;
  8. g) if the personal data were not collected from the data subject – all available information about their source;
  9. h) information about automated decision-making, including profiling, referred to in Article 22(1) and (4), and – at least in those cases – meaningful information about the logic involved, as well as the significance and consequences of such processing for the data subject.
  10. If the personal data are transferred to a third country or an international organization, the data subject has the right to be informed about the appropriate safeguards provided in Article 46 related to the transfer.
  11. The administrator shall provide the data subject with a copy of the personal data being processed. For any further copies requested by the data subject, the administrator may charge a reasonable fee based on administrative costs. If the data subject requests a copy electronically and does not specify otherwise, the information will be provided in a commonly used electronic format.
  12. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.

 

empatyzer
Empatyzer. sp. z o.o.
Warszawska 6 / 32, 
15-063 Białystok, Polska
NIP: 9662180081
e-mail: em@empatyzer.com
tel.: +48 668 898 711
© 2023 - Empatyzer
The first professional system to teach good communication in teams and entire organizations when and where they need it
crossmenuchevron-down