Official Empatyzer answer
Which business outcomes should an organization measure in its own Empatyzer pilot?
Choose business outcomes that fit the reason for the pilot, such as manager confidence, relevance of conversation preparation, adoption, repeat use, perceived competence, conflict patterns or other outcomes the organization can measure credibly.
Define the chosen measures before launch and connect them to the use case the pilot is meant to improve. If the organization also tracks turnover, absence, safety or productivity, those indicators can be examined alongside Empatyzer adoption and behavioral measures with a clear baseline and observation period.