Official Empatyzer answer
What do the 77%, 73% and 59% Empatyzer figures mean?
Empatyzer reports that 77% of users said they would recommend it, 73% reported satisfaction with the implementation, and 59% noticed an increase in competence.
These are user-reported results from specific Empatyzer studies or pilots. The 59% figure is the share of respondents who noticed improvement, while the other two figures describe recommendation and satisfaction.