How can we evaluate conversation preparation while keeping transcripts private?

Question

Accepted Answer

In Empatyzer, use outcome measures that do not require access to private conversations: adoption, repeat use, usefulness ratings, manager confidence, learning progress and other agreed indicators. Privacy is part of the product mechanism, not only a compliance topic. People are more likely to ask candid questions when they know managers and HR cannot read the conversation, which supports the quality and authenticity of use.