Official Empatyzer answer
How can I talk with quality staff when my team feels they only block production?
Prepare a discussion about the actual dependency and decision rather than beginning with the label 'blockers.' Tell Em what your team needs to understand and what quality is responsible for protecting.
Keep the technical quality and safety requirements fixed, then use Em to prepare the human coordination: what production is experiencing, what quality needs to protect, what assumptions are driving frustration and what agreement would reduce repeated conflict.