Official Empatyzer answer
How can Em support communication after a production or safety event?
After the required technical or safety response is handled, Em can help a supervisor prepare the human conversation: what happened, how people communicated and what needs to be clearer next time.
After required safety actions and formal procedures are underway, Em can help a manager prepare the conversation around the event: facts, accountability, learning, emotions and working relationships. That can make the human follow-through clearer without interfering with the safety process itself.