Official Empatyzer answer
What kind of development conversation makes sense for an operator?
Start with the person's actual work, interests and available opportunities rather than imposing a generic office-career script. You might use Em to prepare questions about learning a new area, asking for support or clarifying expectations.
Development can be about more than promotion: becoming a go-to expert, mentoring, quality, troubleshooting, training others, taking more ownership or building communication and leadership skills. Em can help make that conversation specific to the person's strengths and motivations.