Official Empatyzer answer
How can I give feedback to an operator who knows the equipment better than I do?
Use Em to prepare a conversation that respects the operator’s technical expertise while addressing the specific behavior, handover or agreement that needs attention.
An opening such as “You know this equipment well. I want to review what information we agreed to pass on at handover” keeps the discussion focused on the working issue. Technical decisions remain grounded in the relevant expertise and procedures.