Empathy and emotions at work · 3

Empathy and emotions at work: a selection of related articles across categories. Start with the issue closest to your situation; articles are ordered by relevance to the topic.

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    Spain: teaching communication and empathy in medicine – what worksHow Spain embeds communication and empathy in medical training, with ready scripts, brief simulations, portfolios, and OSCE tips.Germany: Clinical Communication and Empathy in Medical TrainingHow Germany embeds clinical communication and empathy in training and assessment. Practical scripts, checklists, and steps for universities and clinics.France: Teaching clinical communication and empathyAfter France’s curriculum reform, schools teach clinical communication and empathy using simulations, standardized patients, feedback, and simple tools.Sweden: Teaching Cognitive Empathy in Clinical CarePractical frameworks from Sweden for teaching cognitive empathy and clinical communication: early patient contact, simulations, and concise scripts.Greece in Practice: Communication and Empathy in MedicineHow Greek programs teach communication and empathy with mini-scenarios, light OSCEs, fast feedback, and teleconsultation tips. Turn them into daily habits.Russia: Communication in Medical Training — Empathy & ExamsHow Russia’s medical standards and practical exams shape communication and empathy, with scripts, checklists, and mini-simulations.Second Victim of Error: Emotions Stall Ward CommunicationRecognize and support the “second victim” after an adverse event. First‑hour protocol, 2‑minute huddle, family talk structure, mini‑debrief, and peer support.Teach, don’t shame: clinical feedback that builds empathySwap shaming for teaching in clinical feedback. Use scripts, SBI with feedforward, self-assessment, and clear reporting to build empathy.Med school admissions and empathy: measure or teach?Should med schools measure empathy or teach it? Use modest, multi‑source selection, then train observable micro‑skills.“It’s Not Culture. It’s Negotiation” — Empathy Without Losing BoundariesCultural awareness helps until it becomes an excuse for every difficult behavior. Learn to stay curious without giving up boundaries.“I Can Support You. Just Not All the Time.” — Emotional Boundaries at WorkTrust does not require unlimited emotional availability. Learn how to support a colleague while protecting your own capacity and the relationship.“I’m angry” — emotions and professionalism at workProfessionalism does not always require hiding anger. Learn how to name strong emotions without turning them into attacks or unclear decisions.How a leader's emotions spread throughout a teamA leader's tension can change the course of a meeting. Learn how emotional contagion works and how to respond without pretending to be in a good mood.Empathy among hospital nurses: how can you support a colleague?How can you support a colleague during a shift? A look at useful help, boundaries, responding to uncertainty, and working together after a difficult incident.