Empathy and emotions at work · 2

Empathy and emotions at work: a selection of related articles across categories. Start with the issue closest to your situation; articles are ordered by relevance to the topic.

Find an article

Enter at least 2 characters. Minor typos are OK.

    Gender and specialty differences in medical empathy: facts, practice, and the pitfalls of oversimplificationLearn to read empathy research without stereotyping and apply it: targeted behaviors, visit scripts, teach-back, quick rapport repair.Empathy in telemedicine: practical steps to replace missing body languageHow to build empathy on a video visit: a 30‑second trust setup, slower pace, clear transitions, three‑point wrap‑ups, a plan B for glitches, and clear limits.Burnout and Empathy in Medicine: The Feedback Loop and Fast On‑Shift ToolsBreak the loop: overload erodes empathy, poor rapport drives stress. Use 20–40s openers, micro-pauses, quick debriefs and clear boundaries when time is tight.Empathy in Healthcare: Authentic vs “Scripted” — How Patients Spot Performance vs Real SupportHow to sound genuine under time pressure: micro‑behaviors, 30‑second empathy, replace reassurance with an action plan, and set calm, safe boundaries for care.Empathy as a clinic’s competitive edge: what patients and the data sayHow everyday empathy boosts adherence, cuts complaints, and steadies ops. See the 60‑second standard, lean metrics, and scripts.AI as an Empathy Coach in the Clinic: How to Support Patient Conversations Without Losing AuthenticityPractical guidance for clinicians: when AI supports empathy—and when it doesn’t. Micro‑prompts, clinician control, transparency, safety, and rollout tips.Poland: Teaching Cognitive Empathy in Medical TrainingConcise methods for Polish medical schools to teach and assess cognitive empathy and clinical communication, with rubrics and tele-OSCEs.Italy: Cognitive Empathy and Clinical CommunicationHow Italy teaches cognitive empathy and clinical communication in medical training: small steps, brief simulations, patient contact, and simple assessment.Norway: Teaching Cognitive Empathy and Clinical CommunicationNorway’s model centers communication in medical training: portfolios, small groups and simulations, plus practical openers, paraphrases and closings.South Korea: Empathy and Clinical Communication TrainingHow South Korea builds clinical communication into accreditation and the OSCE, plus practical scripts and checklists for timed encounters.China: Clinical Communication & Empathy—Standards, SchoolsOverview of China’s communication and empathy standards and leading campus practices. Ready scripts, micro‑simulations, and quick ward assessments for teams.UK: Teaching Cognitive Empathy and Clinical CommunicationHow UK medical schools teach cognitive empathy and clinical communication, with OSCEs, simulations, portfolios, and ward-ready scripts.United States: Teaching Empathy and Communication in MedicineHow U.S. programs teach and assess empathy and clinical communication: accreditation standards, OSCEs with standardized patients, and video review.Australia: teaching empathy and communication in medicineHow Australia embeds empathy and communication in medical training: accreditation standards, simulations, OSCEs, portfolios, and ward tips.Romania: Teaching Communication and Empathy in MedicineHow Romanian medical schools build communication and empathy with national and EU standards, simulation, low-cost drills, and quick feedback.Estonia: teaching communication and empathy in medicineA practical guide inspired by Estonia: one training hub, a simulation center. Scripts, checklists and simple digital tools to teach communication.Poland: Teaching Clinical Empathy and CommunicationA practical guide to turn Polish standards into repeatable clinical empathy and communication practice: simulation, instant feedback and OSCE rubrics.Canada’s clinical empathy: CanMEDS, CACMS, hands-on trainingHow Canada trains clinical empathy: CACMS standards, CanMEDS roles, OSCEs, simulation, plus practical scripts and habits for teams.Netherlands: Empathy and communication in Raamplan 2020How Dutch training makes empathy measurable: Raamplan 2020, SDM, informed consent, bad‑news talks, workplace assessment, and the role of simulation and AI.South Africa: communication, empathy, HPCSA, and the rise of (remote) OSCEsHow to teach and assess clinical communication in South Africa under HPCSA, with OSCE and remote OSCE tips amid inequality and multilingual care.Finland: Clinical Communication and Empathy by SimulationSee how Finland teaches clinical communication and empathy with simulations, clear goals, quality systems, SBAR, and XR-ready practice.Does empathy fade by year three? What changes in clinicWhy empathy dips once clinical work starts—and practical, time‑saving ways to keep it: micro‑rituals, one‑liners, quick reviews, team habits.A Hospital Director Considers AI That Measures Staff Emotions: Development or Surveillance?Facial expressions cannot reliably reveal emotions. See what the AI Act means for hospitals and how biometric inference differs from a voluntary survey.Building Trust and Emotional Bonds in Distributed TeamsResearch-backed strategies to build trust in distributed teams. Actionable advice for leaders on onboarding, clear communication and predictable accountability.Empathy in hierarchical medical cultures: how to ask, save face, and speak clearlyEmpathetic scripts for hierarchical, face-saving cultures: ask permission, deliver clear risk messages, use teach-back, set family ground rules.Empathy as a system outcome in healthcare: the role of leadership, time buffers, and clear standardsEmpathy emerges from system design: leadership, time buffers, clear standards. Get 30–60–90‑day steps like visit wrap‑ups, SBAR, and frontline coaching.Empathy in Interprofessional Education: One Patient ViewEmpathy-centered IPE guide: align around one patient view with roles, SBAR, closed-loop, voice rounds, simulations, and escalation steps.Empathy and fairness in the exam room: how bias damages rapport more than lack of knowledgeBias, not knowledge gaps, erodes rapport. Use a 30‑second equity audit, fairness pause, and brief scripts to curb snap judgments.Empathy and Hierarchy in Asian Healthcare: Communication and Staff SafetyHow to adapt empathy to hierarchical Asian care: face-saving language, clear choices, micro‑trust, and staff safety.The Scandinavian standard for empathy in healthcare: clarity, partnership, and a calm tone in conversations with patientsConcrete talk scripts for clinicians: set agendas, summarize, offer trade-offs, and keep a calm tone—even under time and low trust.