I&D stands for inclusion and diversity. Diversity prevents disadvantages that exclude people from a community. Inclusion means that any person or group should be respected and made to feel welcome.
Implementation of I&D is a complex process that is based on leadership. According to ABSL, a contemporary leader must be empathetic, open and transparent in communication, focus on the well-being and health of themselves and the entire team, and create an environment for cooperation in which team members can create and present innovative ideas.
Tools such as Empatyzer help to achieve these goals, especially when there is a deficit of empathy and interpersonal skills between certain employees and leaders.