The “Nature of Human Behavior” monthly conducted research in which the authors found that by examining the number of messages exchanged between people, the transition to remote work for all employees resulted in communication network silos. In short: we talk more within our team than between teams. This negatively affects the company’s organizational culture and inter-team processes, reduces innovation and information flow.
So what now? You need to ensure healthy communication between teams to improve strained relationships, while avoiding unnecessary tensions and misunderstandings.