Automated Customer Service Training for Retail Staff

We know how hard it is to train staff across multiple locations – shops, service points, and stations. That’s why we created an AI-powered tool for customer service, de-escalation, teamwork, and management training. No disruptions, no operational costs – just year-round training with full progress tracking.

Start training in just 1 hour for unlimited employees.

An effective alternative to costly traditional training

Professional diagnosis - where others stop, we’re just getting started

A list of talents, strengths, and weaknesses for each participant.

Key traits distinguishing the participant from the team or company.

Micro-lessons and tests throughout the year

Two personalized micro-lessons per week - tailored for each specific user.

Short quizzes - reinforcing and testing knowledge.

Personalized advice and coaching available 24/7

Specific tips on how to communicate effectively with a particular person.

Tips via chat with a personal AI coach, powered by knowledge about the participant and their environment.

and more…

8 Reasons Why Business Loves It

Zero additional work interruptions

Up to 30x better retention

100% personalization

Implementation in just 1 hour

Up to 12% increase in productivity

Training in 6 languages

Unlimited number of employees

A full year of training

Help Your Company Gain a Competitive Edge

We deliver effective training during coffee breaks, not full-day sessions with coffee breaks. For businesses, that’s a fundamental difference

What do we teach your staff and teams?

Communication

assertiveness, feedback, public speaking, effective meetings, cultural differences.

Leadership

coaching and mentoring, task delegation, situational leadership.

Management

time management, project management, stress management.

Adaptation

change management, cultural differences, coping with stress.

Decision-Making

decision-making, change management, negotiations.

Collaboration

teamwork, networking, personality differences, conflict resolution.

Control and Safety

de-escalation, difficult clients, body language, effective requests, detecting lies.

And much more...

Our Clients:

Our clients include organizations with at least 50 people or teams of over 10 members. Among them are production companies, hospitals, clinics, IT companies, and universities.

Let’s talk!

Because business needs smart solutions.

Companies don’t want training for leaders and teams. They want effective leaders and cohesive teams. We deliver what they need.

Empatyzer is your personal digital coach for every employee, all year round, in multiple languages simultaneously!