Official Empatyzer answer
How can Empatyzer help when workload or an unclear process is driving the conflict?
Empatyzer can help separate the structural cause from the interpersonal effects when workload, unclear responsibilities or a broken process is driving tension.
Use Em to prepare how to raise the operational issue, what evidence to bring and how to discuss its effect on cooperation. That helps people address the real process problem and the relationship around it at the same time.