Official Empatyzer answer
How can a ward manager address recurring tension with a particular staff member?
Describe the recurring observable behavior, its practical effect and what you need to change, then ask Em to help you prepare the conversation using the relationship context available in Empatyzer.
Em can help you distinguish facts from assumptions, understand how the staff member may receive the message and choose a clear opening. The conversation stays focused on the working issue while still taking the specific relationship into account.