Workplace conflict

Workplace Bullying Laws Around the World: Key Differences

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TL;DR: Workplace bullying is defined differently around the world. In some countries the conduct must form a repeated pattern; elsewhere a single serious incident can trigger legal protection. The role of intent, the standard used to assess behaviour and the burden of proof also vary. International employers therefore need to follow local law while setting a shared standard for respectful communication and handling complaints. Statistics from different countries can be misleading unless the definitions and survey methods are understood. For managers, the everyday priorities are simple: make expectations clear, agree how criticism should be delivered and ensure everyone knows how to raise a concern.

How can Empatyzer help international teams agree on ways of working?

Colleagues across countries may have different expectations of hierarchy, decision-making and feedback. Empatyzer shows the working culture of a specific team, and Em helps turn those differences into rules everyone understands.

Features that can help:

  • Organisational culture: Compare the culture people experience with the one they prefer, including differences around procedures, autonomy, relationships and results.
  • You compared with the team: See where your communication and decision-making preferences differ from the group's profile.
  • Talk to Em about your team: Prepare shared approaches to feedback, meetings, decisions and raising difficult issues, grounded in the people involved.

One manager's remark, six different legal answers

During a team meeting, a manager says to an employee, “You've missed the deadline again.” Is that workplace bullying? The answer depends on the facts and the country. In Poland, one isolated incident does not meet the statutory definition of mobbing, although it could infringe personal rights. In Belgium, a single act of aggression may fall within a separate category of workplace violence, while moral harassment involves a pattern of conduct. The UK's Acas guidance says bullying can be a one-off incident and need not be deliberate. But that guidance is not itself a universal cause of action: a court claim must fit an available legal route, such as harassment related to a protected characteristic or a course of conduct under the Protection from Harassment Act. The Irish code of practice expressly excludes a once-off incident from workplace bullying. Denmark also looks at whether conduct is repeated or sufficiently serious and how the affected person experienced it. Chile's 2024 reform allows workplace harassment to consist of conduct occurring once or repeatedly, provided the statutory conditions are met. None of these approaches means that every harsh comment is illegal. They show why the same meeting may trigger different questions in different offices.

Five overlapping approaches in Europe

One group of countries puts repetition at the centre of its legal definition: France, Belgium, Poland, Slovenia and Romania, with a similar principle in Ireland's code of practice. Another has adopted broader rules influenced by ILO Convention No. 190, under which a serious single occurrence may be relevant; examples include Greece, Lithuania, Portugal and Norway. A third approach treats workplace bullying primarily as an occupational safety and psychosocial-risk issue, as in Sweden, Denmark, Finland, the Netherlands and Austria. In a fourth group, there is no single, comprehensive statutory definition of “mobbing”, leaving courts and other laws to address the conduct: Germany, Italy, the Czech Republic, Slovakia and the UK illustrate different versions of this. Finally, some systems also provide for criminal liability for particularly serious workplace harassment, including Spain, France, Croatia and Slovenia. These categories overlap: a country can have health-and-safety duties, civil remedies and criminal sanctions at the same time.

Germany illustrates why labels alone are misleading. The Federal Labour Court has stated that Mobbing ist kein Rechtsbegriff: “mobbing” is not itself a self-contained legal category. Judges assess the overall facts objectively, distinguishing abusive patterns from ordinary disagreements or legitimate management instructions (BAG, 8 AZR 709/06). In Italy, the established concept of mobbing often requires evidence of a coordinated persecutory intention, although harmful workplace conduct may be actionable under other legal theories even without that intent. The Czech Republic has no general statutory definition of šikana at work. Its Public Defender of Rights describes repeated mistreatment and explains why a manager's justified decision is not automatically bossing. Ratifying ILO Convention No. 190 has not necessarily displaced each country's narrower domestic mobbing test. An international policy must therefore distinguish the wider expectation of safe conduct from the precise local legal cause of action.

Intent, perception and the burden of proof

Many legal systems ask whether the behaviour would be unacceptable to a reasonable observer, rather than treating either party's feelings as conclusive. Ireland uses a reasonable-person test and does not require proof of an intention to bully. In cases concerning employees of EU institutions, the General Court has referred to an impartial, reasonable observer of normal sensitivity (Curto, T-275/17). Under UK discrimination law, the effect on the person concerned matters alongside whether it was reasonable for the conduct to have that effect. In the United States, a hostile-work-environment claim under federal anti-discrimination law involves both subjective and objective hostility, but general workplace bullying is not itself prohibited by a single federal statute. Denmark gives the affected person's experience a particularly explicit role in its workplace-harassment framework. Japanese guidance refers to the perspective of an average worker. These are different legal thresholds, not a ranking of which countries take harm more seriously.

The evidence rules also vary. In France, when a worker presents facts suggesting moral harassment, the employer must show that the contested acts are justified by objective reasons unrelated to harassment (Code du travail, L1154-1). Related shifts of evidential responsibility can apply in Belgium and Greece. In Polish mobbing proceedings, the burden of establishing the claim generally rests on the employee; in the Czech Republic, special burden-shifting provisions are most relevant when discrimination is alleged. France offers a striking illustration of possible accountability at organisational level: the France Télécom case concerned criminal responsibility for a management policy that systematically harmed employees. For HR, the practical implication is to document the factual basis of difficult decisions before a dispute arises, not invent reasons after a complaint.

Compensation figures are not a league table

There is no global price list for workplace bullying. In Poland, the revised law effective from November 2026 sets a minimum award for non-material harm at six times the Polish monthly minimum wage, or PLN 28,836 in 2026. In Belgium, victims can in specified circumstances choose a lump sum calculated as three months' gross pay, increasing to six months in certain aggravated cases, including abuse of authority or discriminatory conduct (Belgian law of 4 August 1996). In France, an unfair dismissal held void because of harassment can lead to compensation of at least six months' salary, without the usual cap. Spanish administrative fines for serious breaches can run from €7,501 to €225,018, depending on the violation and its classification. For discrimination-related injury to feelings in UK employment tribunals, the 2026 Vento bands range from £1,300 in the lower band to £62,900 at the top of the upper band, with exceptional cases potentially exceeding it. US federal discrimination compensation caps vary with employer size, commonly between $50,000 and $300,000 for combined compensatory and punitive damages in covered claims. These figures describe different legal remedies; they cannot be compared as standard awards for the same conduct.

Enforcement statistics are equally deceptive without their denominators. A Polish Labour Inspectorate figure that around 5% of mobbing complaints were found justified cannot be compared directly with Chile's roughly 1.9% confirmation rate under a different investigation process. South Korean figures for cases ending in a fine, around 1.4%, measure something else again. A Czech figure for violations identified in approximately 60% of labour inspections covers many employment-law issues, not bullying alone. Japan recorded nearly 73,000 consultations concerning supervisory harassment in 2024, not 73,000 court-confirmed offences. These numbers can be useful within their own system and time period; juxtaposing them as a global ranking would be misleading. Ireland offers another warning about legal thresholds: its Supreme Court overturned a €255,000 bullying award after emphasising the demanding test for the particular claim.

Beyond Europe: Japan, Chile, the US and the ILO

Japan has required employers to address power harassment since 2020, with detailed official examples of abusive and legitimate managerial behaviour (Ministry of Health, Labour and Welfare guidance). Since 1 October 2026, employers have also had duties to prevent customer harassment. In South Korea, reported workplace-harassment cases rose from about 2,130 in 2019 to more than 12,000 in 2024; reporting trends should not be mistaken for a court-confirmed prevalence rate. Chile's Ley Karin, in force since 2024, allows a single incident to qualify as workplace harassment where its other conditions are satisfied, and sets deadlines for investigation. Colombia specifies conduct that does not itself constitute workplace harassment. Puerto Rico applies a reasonable person assessment. Mexico regulates psychosocial risks at work. By contrast, broad legal protection against ordinary non-discriminatory bullying remains more fragmented in the US private sector, China, India and parts of the Gulf region.

The ILO Violence and Harassment Convention, 2019 (No. 190) creates an international framework covering unacceptable conduct whether single or repeated and a wide range of people in the world of work. It permits national law to use distinct concepts and enforcement routes. Poland had not ratified it as of November 2026. Ratification would entail international commitments and a need to ensure domestic protection meets the Convention's scope, including people outside conventional employment contracts; it would not automatically rewrite every Polish rule overnight. Employers with global teams can use this wider approach when setting their internal expectations without pretending that national laws are already harmonised.

How to write one policy for teams across borders

Start with geography. Under Article 8 of the Rome I Regulation, choosing the governing law of an employment contract does not normally deprive an employee of mandatory protections applicable in the country where they habitually work. Someone working permanently from Germany for a Polish company may therefore retain important German employment protections. Take local advice on the particular relationship and jurisdiction. A shared corporate policy can set a broader behavioural rule than some national definitions, covering even a serious single incident, while investigations distinguish between a breach of company policy and mobbing under the law of a particular country. Keep a transparent, consistent reporting route, protect participants from retaliation and collect evidence fairly. Where the legal evidential rules can shift, contemporaneous reasons for performance reviews, transfers and disciplinary action matter especially.

Do not replace local legal analysis with national stereotypes. Instead, agree how feedback should be delivered, which messages belong in writing, who makes decisions and how people may safely raise a concern. Cross-cultural research finds that overt personal attacks are more consistently judged unacceptable than some task-related criticism (Salin and colleagues, 2019). Another study suggests that work-related bullying can be tolerated more readily in strongly performance-oriented cultures (Power and colleagues, 2013). Those are group-level tendencies, not reasons to label an individual based on nationality. For the distinction between a dispute and a harmful pattern, see how to distinguish workplace conflict from bullying. In some UK disputes, an unreasonable failure to follow the relevant Acas code can also affect a tribunal award by up to 25%; that consequence depends on the type of claim, not simply on using the word “bullying”.

Because the law on workplace bullying varies by country, international employers need both locally compliant procedures and shared principles for daily collaboration. Clear feedback, consistent responses to concerns and accessible reporting routes help prevent misunderstandings from becoming entrenched conflicts.

Empatyzer: building shared standards in an international team

A team works across several countries. Some colleagues want clear procedures, others value autonomy, and the same feedback can land very differently. In Empatyzer, the manager can compare the culture people would like with the one they experience, then ask Em to help agree practical norms: when to give feedback face to face, how decisions are documented and where to raise troubling behaviour. The resulting shared language is based on the team's real profile rather than national stereotypes. The organisation can align the formal reporting process with the law in each location. Everyone knows what to expect, while still feeling part of one team.

Sources

  1. Acas (2026). Bullying at work: What bullying is. https://www.acas.org.uk/bullying-at-work Bullying at work: What bullying is
  2. Industrial Relations Act 1990 (Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work) Order 2020, S.I. No. 674/2020 (2020). https://www.irishstatutebook.ie/eli/2020/si/674/made/en/print Industrial Relations Act 1990 (Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work) Order 2020, S.I. No. 674/2020 (2020)
  3. Bundesarbeitsgericht (2007). Urteil vom 16. Mai 2007, 8 AZR 709/06, BAGE 122, 304.
  4. Kancelář veřejného ochránce práv (2020). Šikana v práci (leták). https://www.ochrance.cz/uploads-import/Letaky/Sikana-na-pracovisti.pdf Šikana v práci (leták)
  5. Sąd Unii Europejskiej (2018). Wyrok z dnia 13 lipca 2018 r., T-275/17, Curto przeciwko Parlamentowi Europejskiemu, EU:T:2018:479. https://curia.europa.eu/juris/liste.jsf?num=T-275/17 Wyrok z dnia 13 lipca 2018 r., T-275/17, Curto przeciwko Parlamentowi Europejskiemu, EU:T:2018:479
  6. Code du travail (2016). Article L1154-1. https://code.travail.gouv.fr/code-du-travail/l1154-1 Article L1154-1
  7. Loi du 4 août 1996 relative au bien-être des travailleurs lors de l'exécution de leur travail (1996). Art. 32ter, 32decies, 32undecies. https://www.ejustice.just.fgov.be/cgi_loi/change_lg.pl?language=fr&la=F&cn=1996080400&table_name=loi Art
  8. 厚生労働省 (MHLW, Japonia) (2020). 事業主が職場における優越的な関係を背景とした言動に起因する問題に関して雇用管理上講ずべき措置等についての指針, 令和2年厚生労働省告示第5号. https://www.mhlw.go.jp/content/11900000/000605661.pdf 事業主が職場における優越的な関係を背景とした言動に起因する問題に関して雇用管理上講ずべき措置等についての指針, 令和2年厚生労働省告示第5号
  9. International Labour Organization (2019). Violence and Harassment Convention, 2019 (No. 190), tekst w: UK Government, Command Paper MS 7.2021. https://assets.publishing.service.gov.uk/media/618cf77b8fa8f50382034c8d/MS_7.2021_ILO_Violence_Harassment_Convention_190.pdf Violence and Harassment Convention, 2019 (No
  10. Rozporządzenie (WE) nr 593/2008 Parlamentu Europejskiego i Rady (Rzym I) (2008). Art. 8. https://eur-lex.europa.eu/eli/reg/2008/593/oj Art
  11. Denise Salin; Renee L. Cowan; Oluwakemi Adewumi; Eleni Apospori; Jaime Bochantin; Premilla D'Cruz; Nikola Djurkovic; Katarzyna Durniat; Jordi Escartín; Jing Guo; İdil Işık; Sabine T. Koeszegi; Darcy McCormack; Silvia Inés Monserrat; Eva Zedlacher (2019). Workplace bullying across the globe: a cross-cultural comparison. Personnel Review, 48(1), 204-219. https://doi.org/10.1108/PR-03-2017-0092 10.1108/pr-03-2017-0092
  12. Jacqueline L. Power; Céleste M. Brotheridge; John Blenkinsopp; Lynn Bowes-Sperry; Nikos Bozionelos; Zoltán Buzády; Aichia Chuang; Dawn Drnevich; Antonio Garzón-Vico; Catherine Leighton; Sergio M. Madero; Wai-ming Mak; Romina Mathew; Silvia Inés Monserrat; Bahaudin G. Mujtaba; Miguel R. Olivas-Lujan; Panagiotis Polycroniou; Christine A. Sprigg; Carolyn Axtell; David Holman; Jaime A. Ruiz-Gutiérrez; Anthony Ifeanyi Nnedumm (2013). Acceptability of workplace bullying: A comparative study on six continents. Journal of Business Research, 66(3), 374-380. https://doi.org/10.1016/j.jbusres.2011.08.018 10.1016/j.jbusres.2011.08.018
  13. Państwowa Inspekcja Pracy (2026). Mobbing i dyskryminacja w miejscu pracy: nowe przepisy. https://www.pip.gov.pl/aktualnosci/mobbing-i-dyskryminacja-w-miejscu-pracy-nowe-przepisy Mobbing i dyskryminacja w miejscu pracy: nowe przepisy