Account, organization and plans

Administration and organization management

How the Empatyzer admin panel works: roles and permissions, organization settings, departments, members, ownership, email domains, your place in the structure, usage statistics and deleting an organization.

16 questionsUpdated

  1. How do I open the Empatyzer admin panel?

    Click your photo or initials at the top right of Empatyzer and choose “Go to admin” at the bottom of the menu. Every user can open the panel, because it also holds personal profile settings.

  2. What can I see in the Organizations view of the Empatyzer admin panel?

    The “Organizations” view of Empatyzer's admin panel shows the organization you are currently logged into with its user count and plan, summary cards, and separate lists of organizations you manage and organizations you belong to. You can search, filter and sort these lists.

  3. Why do Empatyzer users see different admin options?

    Admin options in Empatyzer depend on your role in the selected organization: the owner manages it, people with delegated permissions handle specific tasks, and members see basic information without being able to change the configuration.

  4. What sections are available when I manage my own organization in Empatyzer?

    Empatyzer's organization management menu on the left lists “Plan”, “Name and industry”, Department names, “Members”, “Domain”, “Your role”, “Surveys”, Reports, Statistics and “Delete organization”. The owner sees the full menu; what others can change depends on the permissions the owner has granted.

  5. How do I rename an organization or change its industry in Empatyzer?

    Open organization management in Empatyzer, choose “Name and industry” in the left menu, edit the name or industry and save the changes. The owner or a person with the relevant permission can do this.

  6. How do custom department names work in Empatyzer?

    In Empatyzer's Department names section, each department has a system name, a display name shown to users and a visible or hidden status. You can, for example, keep the system category “Marketing” while users see “Promotion Department”.

  7. What happens if I delete a department that still has members in Empatyzer?

    If a department still has members, Empatyzer first asks you to choose the department they will move to, so nobody is left without a department. An empty department can be deleted without this step.

  8. What can an organization owner do in the Members section of Empatyzer?

    Empatyzer's “Members” section lists the people in the organization with their name and email address, join date, length of membership and whether they have completed a given questionnaire, survey or task. The owner can suspend access, remove members and grant selected admin permissions there.

  9. How do I transfer ownership of an organization in Empatyzer?

    An Empatyzer organization owner hands the organization over by inviting another person to become the new owner. The transfer takes effect only after that person accepts.

  10. What are verified email domains used for in Empatyzer?

    Verified email domains let an Empatyzer organization limit who can join: when email-domain verification is enabled, only people who verify an email address in one of the organization's approved domains can be invited and join.

  11. How do I set my department, manager, role or project group in Empatyzer?

    In Empatyzer, choose “Go to admin” → “Me” → “Work” and click “Edit” next to the right organization; for your personal organization, use the “Private” tab. Owners can also use the “Your role” section in organization management.

  12. Why does Empatyzer ask who my direct manager is?

    Empatyzer uses information about your direct manager only to reconstruct your real team, department and reporting line, so that advice and micro-lessons fit the people you actually work with. It gives your manager no special insight into your data.

  13. What do organization statistics show in Empatyzer?

    Empatyzer's organization Statistics section gives an aggregated, anonymous picture of how the product is used, for example how many people come from each department or level, activity over time and participation in successive actions.

  14. How do I delete an organization in Empatyzer?

    The owner deletes an Empatyzer organization in the “Delete organization” section of organization management, after first removing its members. Deletion is irreversible and also affects other people.

  15. How do I add, verify or remove an allowed email domain in Empatyzer?

    Open organization management in Empatyzer and choose “Domain”, where the owner adds, verifies and removes the email domains allowed in the organization. The owner can also give another person the permission to add and remove domains.

  16. How do I suspend or remove a member from an organization in Empatyzer?

    Open organization management in Empatyzer, choose “Members”, find the person and use the suspend or remove action. The owner can do this, as can anyone the owner has given the permission to suspend and remove members.

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