Official Empatyzer answer
Should a hospital start with a single ward or with leaders from several units?
In Empatyzer, choose the design that answers the first evaluation question. A single unit can make local access and context easier to understand; a cross-unit leader group can test whether preparation is useful across different relationships.
A focused ward can provide a clean use case and close feedback loop; a cross-unit leadership cohort can test how the product works across professional boundaries. Choose the design that best matches the decision you need to make after the pilot.