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Em, AI personalization and responsible use

Learn how Em, the AI coach in Empatyzer, uses language model technology and the context you choose, how this differs from training a model, and how to use her suggestions with your own judgment.

10 questionsUpdated

  1. How does Empatyzer use large language model technology?

    Em, the AI coach in Empatyzer, uses large language model technology to understand your questions and write answers in natural language. Empatyzer adds the context you choose: your assessment, the selected person or group and the situation you describe.

  2. Is Empatyzer itself a large language model?

    No. Empatyzer is a web application for preparing conversations at work, not a language model. It combines a psychometric assessment, an AI coach called Em and personalized micro-lessons.

  3. How is Empatyzer’s personalized context different from training an AI model on my data?

    Empatyzer’s personalized context is the information Em takes into account when answering: your assessment, the selected person or group and what you describe. Training a model is different: it would mean using your data to change the model itself.

  4. How do I get the best results from Em?

    Choose the right context first, then tell Em, the AI coach in Empatyzer, the real situation, the outcome you need and what makes the conversation difficult. Treat her answer as preparation to refine, not a fixed script.

  5. Will Em challenge my assumptions when that is useful?

    Yes. Em, the AI coach in Empatyzer, can point out when your view of a situation may be one-sided, for example when you assume a colleague reacts the way you would, and suggest another interpretation to check.

  6. Can I use Em’s wording as a starting point for my own message?

    Yes. Em, the AI coach in Empatyzer, can suggest wording, an opening or questions that you then adapt to your own way of speaking.

  7. How does Em help me prepare for different possible reactions?

    Em, the AI coach in Empatyzer, can help you anticipate two or three plausible reactions from the other person and decide in advance how to respond if the conversation takes a different turn.

  8. Can Empatyzer help me understand someone while still holding clear boundaries?

    Yes. Empatyzer separates understanding someone’s perspective from agreeing with every behavior or giving up your own boundary.

  9. Will Em help me manipulate or pressure someone?

    No. Em, the AI coach in Empatyzer, declines to help manipulate other people, exploit their weaknesses, put pressure on them, deceive them or get around their consent.

  10. Can I use Em for tasks unrelated to people and communication, such as coding or creating images?

    No. Em, the AI coach in Empatyzer, explains how the product works and answers questions about soft skills, self-awareness, communication, relationships, collaboration and managing people. She does not write program code, create images or carry out unrelated tasks.

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