Decision-making

Decision-making: a selection of related articles across categories. Start with the issue closest to your situation; articles are ordered by relevance to the topic.

Find an article

Enter at least 2 characters. Minor typos are OK.

    Engaging Your Team in Decision-MakingLearn how involving your team in decisions improves outcomes and engagement, with proven methods, psychology insights, and actionable steps.The doctor in the consultation room: personality traits and shared decisions with patientsA Big Five study of doctors: what it suggests about shared decision-making, where the conclusions end, and which consultation skills are worth practicing.How to Avoid Common Cognitive Biases That Skew DecisionsTools to reduce cognitive bias in business and personal decisions: structure choices, seek diverse perspectives, use data and small tests to improve decisions.“I’m not your work mom” — when a caring label hides competenceA warm label can reduce a professional role to care work. Learn how to recognize support without hiding expertise, authority or decision-making.When strong attachment to a company starts to cause harmStrong identification with a company can blur boundaries. Learn how to stay loyal without giving up your own judgment about its decisions.The power of being heard in healthcare: how patient trust improves histories and clinical decisionsPractical, time‑saving techniques that boost honesty in consults: micro‑contract, non‑judgmental questions, brief paraphrase, and handling sensitive topics.Ethics in digital prompts for healthcare staff: how to avoid bias and algorithmic discriminationHow to design digital prompts in healthcare that avoid bias: define it, test across groups, calibrate uncertainty, minimize data, and audit.Empathy and fairness in the exam room: how bias damages rapport more than lack of knowledgeBias, not knowledge gaps, erodes rapport. Use a 30‑second equity audit, fairness pause, and brief scripts to curb snap judgments.Shared decisions in 15 minutes: how to engage patients without chaosRun shared decisions in 15 minutes: set guardrails, compare options with 3x3, state a recommendation, confirm understanding.“What If We…” — When the Boss’s Idea Sounds Like a DecisionA leader may be thinking out loud while the team hears a decision. Learn how hierarchy changes the weight of casual suggestions.“How Did You Reach That Conclusion?” — A Decision or a Need for Evidence?One person uses questions to build confidence in a recommendation; another hears a competence test. Learn how to separate the two.“A Decision Today, Another Tomorrow” — Flexibility or Inconsistency?Revising a decision can be rational when new data appears, yet still create chaos. Learn how to define what can change and when.“Okay… But When?” — How to End a Conversation With One Clear DecisionSeveral possible dates can remain in people’s heads as different decisions. One closing sentence can prevent a simple but costly mismatch.“Work It Out Between Yourselves” — Autonomy Without Decision AuthorityDelegating a dispute to experts sounds empowering until the trade-off requires authority they do not have. Learn when a leader must make the call.Why a team's knowledge is not enough for a good decisionThe information needed for a decision may be scattered across a team. Learn how to surface overlooked facts before the group settles on a choice.Labor and delivery staff: how to explain decisions and ask for consentHow can labor and delivery staff explain urgent decisions, ask for consent, and protect privacy? Practical guidance that recognizes the limits of the evidence.