Questions from hospital HR and staff-development teams
How does Empatyzer complement clinical communication protocols such as SBAR?
Short answer
Empatyzer complements structured clinical communication protocols by helping people prepare the interpersonal part of using them with a specific colleague or team.
Protocols such as SBAR decide what clinical information must be passed on and in what order. Empatyzer helps with how the message is received by a particular person: tone, timing, a respectful way to raise a concern with a superior, or feedback after a difficult handover. Em, the AI coach, does not assess the clinical content and gives no advice on diagnosis, treatment or medication.
Other ways to ask
- SBAR and Empatyzer
- handover communication soft skills
- SBAR interpersonal side
- structured handover and tone