All articles
Browse all knowledge base articles in one place.
- Apologies in Healthcare: "I'm sorry" vs "I regret"
- Does empathy fade by year three? What changes in clinic
- Hidden curriculum: med school says empathy, wards reward grit
- Simulations and OSCE: teaching empathy without theater
- Empathy on the clock in clinical care: teach it, use it
- Empathy and Patient Safety: How Trust Lowers Errors
- Teach, don’t shame: clinical feedback that builds empathy
- Med school admissions and empathy: measure or teach?
- Phone triage after Naomi Musenga: tone and escalation
- Martha’s Rule: listen to families and escalate early
- Josie King: when parents flag decline—how to halt errors
- Lewis Blackman: Hierarchy, Reassurance, No Escalation
- Elaine Bromiley (2005): Airway crisis and leadership