Manager asks: What does Empatyzer do in a conflict?

In a conflict Empatyzer first helps de-escalate by suggesting tone and opening sentences that do not load the other person. It favors questions instead of accusations, for example "What happened from your perspective?", to steer the focus toward describing facts. The tool suggests formulations that separate observations from interpretations, such as "I noticed X" instead of "you always do Y". To reduce emotion, Empatyzer recommends short breaks, paraphrasing and naming feelings in plain language to set them aside. It highlights which arguments will resonate with the person based on their profile: some need numbers, others examples or context. When the discussion starts to rise, Empatyzer recommends neutral control questions like "what exactly?", asking for examples and reminding the shared goal. It then proposes a meeting structure: objective, facts, possible explanations, solution proposals and agreements. For each agreement it adds clear steps, responsibilities and deadlines and a written note that confirms what was decided to prevent later misunderstandings. Empatyzer also suggests framing compromises using "and" instead of "or" to avoid creating more conflictual choices. After the meeting it recommends a brief summary by email and a check-in after a set time to verify progress. This way the conversation shifts from emotions to concrete facts and next steps, reducing the risk of re-escalation.

Empatyzer de-escalates, chooses language and structure, and turns emotions into concrete, recorded agreements with clear responsibilities.