Legal/Compliance asks: How does Empatyzer limit psychological harm and avoid acting as therapy?

Empatyzer was designed as a communication support tool, not as therapy or a clinical diagnostic system. The system does not issue medical diagnoses or perform clinical assessments; analyses are based on descriptions of behaviour and workplace motivators. Individual raw data are not shared with the employer and reports are aggregated to avoid identifying specific people. Bot responses are produced using neutral scripts and neutral language to minimize judgement and reduce the risk of emotional escalation. If a conversation indicates the need for specialist help, Empatyzer points users to HR or to qualified professionals and recommends escalation rather than replacing professional care. Users control visibility and can delete their account or disable visibility to remove their data from analyses. Administrative access is audited and privacy policies, a DPA and a DPIA are included in the agreement. Empatyzer does not train models on customer data and does not provide conversation content to the employer. Short micro-lessons and in-the-moment tips limit overinterpretation and prolonged processing of emotions. With these safeguards, the tool improves communication without becoming therapy or generating clinical labels.

Empatyzer is a safe communication aid with audits, privacy protections and clear escalation routes; it does not replace therapy or clinical diagnosis.