CFO asks: How do you bill Empatyzer and what's included?

We bill per user but package licenses for groups, so you can buy access for a team, department, division, or the entire company. Based on our experience, a company-wide rollout is recommended because Empatyzer delivers the biggest benefits at scale and helps ensure consistent communication culture. Subscriptions are typically annual for a defined number of seats, with six months as the minimum sensible term; renewals usually happen automatically with a termination option. The subscription includes a full personal diagnosis covering talents, motivators, behavioral styles and collaboration preferences — a service that on the open market is worth roughly 250–350 USD per person. It also includes personalized micro-lessons twice a week, chat access to the Em assistant, and unlimited logins and system queries. The product provides aggregate culture reports and trend analysis rather than raw individual results to protect privacy and enable HR to act preventively. Technically, data is hosted on EU servers (AWS) with encryption and customer data separation; company data is not used to train models. Implementation requires minimal IT involvement and little HR time — a short announcement and account setup are usually sufficient. Our SLA guarantees high availability and includes compensation mechanisms for prolonged outages. At contract end, data can be deleted on client request in line with the agreement. This model makes costs predictable and lowers the per-user expense compared with buying separate reports and trainings, producing a fast ROI. In practice, customers report high adoption rates and tangible savings on training, alongside improved manager-team collaboration.

In short, we charge per user within a group package; the subscription bundles the full psychometric diagnosis, micro-lessons, Em support, unlimited access, privacy safeguards and technical support.